Terms of Use

Last Updated: [01/08/2026]

These Terms of Use explain the conditions that apply when you access or use the website of FVA Care Solution Limited. By continuing to use this website, you confirm that you accept these terms. If you do not agree with them, please stop using the website.

About Us

This website is operated by FVA Care Solution Limited.

Company Number: [Insert Company Number]
Registered Address: [Insert Registered Address]
Email Address: [Insert Email Address]
Telephone: [Insert Telephone Number]
Website: [Insert Website Address]

Purpose of the Website

This website provides general information about FVA Care Solution Limited and the care and support services we may provide.

The information is intended to help visitors understand our services and contact our team. It does not replace an individual care assessment, personalised care plan or advice from an appropriately qualified healthcare professional.

Acceptable Use

You may use this website for lawful, personal and non-commercial purposes. This includes browsing our services, contacting us with a genuine enquiry and printing reasonable extracts for personal reference.

You must use the website responsibly and must not interfere with its operation or prevent other visitors from accessing it.

Prohibited Use

You must not use this website:

• For unlawful, fraudulent or misleading purposes
• To submit false, abusive or offensive material
• To impersonate another person or organisation
• To introduce viruses, malware or harmful technology
• To attempt unauthorised access to our systems
• To copy or commercially exploit our content without permission
• In any way that could damage our website, reputation or services

We may restrict access where we reasonably believe the website is being misused.

Care Information and Service Enquiries

Information about care, wellbeing, mobility, personal support and foot care is provided for general guidance only. It should not be used to diagnose a condition, make treatment decisions or replace professional medical advice.

Submitting an enquiry does not automatically create a care contract. Before services begin, we may need to assess the individual’s needs, confirm service suitability and agree the care arrangements, responsibilities and fees separately.

This website must not be used to request emergency assistance. For a life-threatening emergency, call 999.

Website Content and Availability

We take reasonable care to keep the website clear and accurate. However, we cannot guarantee that every page will always be complete, current, uninterrupted or free from errors.

Service descriptions are general summaries and do not guarantee availability or suitability for every individual. Please contact our team for current information about assessments, services, locations and care arrangements.

We may update, suspend or withdraw parts of the website for maintenance, security, operational or legal reasons.

Intellectual Property and External Links

Unless stated otherwise, the website’s text, branding, logos, photographs, graphics, videos and layouts are owned by or licensed to FVA Care Solution Limited.

You may view or print content for personal use, but you must not reproduce, modify, publish, distribute or commercially use it without prior written permission.

The website may contain links to external websites. We do not control these websites and are not responsible for their content, availability, security or services.

Information You Provide

Any information you submit through the website must be accurate, lawful and complete to the best of your knowledge.

You must have appropriate permission before providing information about another person. Please avoid submitting unnecessary medical, financial or highly sensitive information through a general contact form.

We may contact you using the details provided to respond to your enquiry or discuss an appropriate service.

Liability and Legal Rights

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to your legal rights, we are not responsible for loss or damage resulting from misuse of the website, reliance solely on general website information, external websites or circumstances outside our reasonable control.

These terms are governed by the laws of England and Wales. Nothing in these terms removes any mandatory rights available to consumers under applicable law.

Changes and Contact Details

We may update these Terms of Use to reflect changes to our website, services, business operations or legal requirements. The latest version will be published on this page with an updated revision date.

For questions about these terms, contact:

FVA Care Solution Limited
Email: [info@fvacaresolutions.co.uk]
Telephone: [+44 000 000 0000]
Address: [UK]